Lifetime Guarante
At Hudson Wren Portraits, we deeply value your trust in our products and services. We create not just printed goods but everlasting memories; we believe they should stand the test of time. Therefore, we proudly offer a lifetime guarantee on all our printed goods, including our matted fine art prints, acrylic wall portraits, and signature box collections.
Our lifetime guarantee is a testament to our commitment to quality and durability. We promise to repair or replace any item with defects in materials or craftsmanship under regular usage and care. This warranty is extended solely to the original purchaser and is non-transferable.
Please note this guarantee does not cover any damage resulting from accidents, misuse, or regular wear and tear, nor the natural deterioration of colours and materials over time.
To activate our guarantee service, kindly contact our customer service team. To avail of the repair or replacement under our warranty service, you must provide the original digital image and proof of purchase. In some cases, you might also need to return the defective product for further assessment.
At Hudson Wren Portraits, your satisfaction is paramount. Our lifetime guarantee is our pledge to uphold the quality of your cherished memories, safeguarding your precious investment.